About UsH Squared Systems is comprised of a team Healthcare Professionals and Software Developers. The team has a vast amount of experience and knowledge in the Support Services’ areas. Our team continually strives to improve our product offering through research and development as well as listening to client feedback. We are results oriented and customer or patient satisfaction is the basis by which we make every decision.
We began with the launch of a product designed to assist Hospitals and emergency responders with the management of Patient Belongings and Valuables. Our research has determined that Hospitals were spending an excessive amount of money in the mitigation of lost Patient Belongings and Valuables. We also discovered a correlation of adverse clinical events and the improper handling of Patient Belongings and Valuables. This data suggests that an average sized Community Hospital could spend a 6 figure amount annually on expenditures associated with lost belongings. |
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Our Mission is simple... to assist client Organizations with improving
the relations that they share with their patients or customers.
To better understand how we can assist your Organization, please check out the Product Solutions
we offer and Contact Us to learn more about how we can help your organization today.
we offer and Contact Us to learn more about how we can help your organization today.
It is difficult for a Hospital to predict or budget with any degree of certainty or accuracy the amount of money that will be needed to mitigate concerns related to lost belongings and valuables due to the fluctuations in the values of lost items. One Boston area Hospital was accused by a patient of losing over $50,000 worth of jewelry. Because the costs associated with lost belongings are often not captured in one place specifically designated for such costs, some Healthcare Organizations are not aware of the aggregated costs that are being spent on lost belongings. Our Product Solutions will assist you in measuring these costs. Even more difficult to quantify is the financial impact related to lowered customer/patient satisfaction. Customers/Patients will be less likely to recommend an Organization to their friends and relatives after experiencing these types of unpleasant incidents associated with lost belongings and valuables. The recent rise in popularity of electronic devices that we travel with will only exacerbate the issues related to lost belongings. What needs to be considered with the monetary replacement value of these portable electronic devices is the value of the software that is housed on each device. In addition to the monetary value of these devices and the software on the devices, they often hold pictures and other items of sentimental value that are not easily replaced such as picture, texts, or contact information. Some items, when lost, can adversely affect the health and well being of a person (glasses, hearing aids, dentures, etc.) and create enormous replacement challenges for the customer/patient. Additionally, a patient’s belongings may contain confidential information. The mismanagement of this information could lead to identity theft or a HIPAA issue.
All hospitals should consider the tasks associated with patient belongings during a patient surge or mass decontamination event. During such an event, a large number of patients will arrive at the hospital and potentially need to be washed down with soap and water, or decontaminated, to rid the Patients of the contaminant. This requires an efficient process of properly handling and securing each Patients’ belongings. The circumstance causing the patient surge or mass decontamination event may also warrant, in addition to the Patients, that the Patients’ belongings be decontaminated. Upon careful review and intensive study of the problems stated above, we began to understand how the handling of Patient belongings and valuables were integral to other processes and areas of a Healthcare organization. We began to expand our offering by developing other modules that complimented the Patient belongings and valuables module. |
In addition to the cost concerns, the issues related to patient belongings, on occasion, have caused unfavorable media attention and unwanted legal actions.
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H Squared Systems offers a first of its’ kind solution to these circumstances.
Our product solutions serve as a chain of custody platform for the various departments and outside entities (Ambulance Companies,
Med Flight Organizations, and Funeral Homes) involved in the handling of Patient Belongings and Valuables.
Med Flight Organizations, and Funeral Homes) involved in the handling of Patient Belongings and Valuables.